Keeping on top of overdue loan repayments can be a daunting task, especially if customers are spread over a wide area with poor infrastructure.
Abacus’s Advanced Credit Management module allows the setup of workflow actions to recover delinquent accounts and to automatically generate a daily or weekly task list. Actions are driven by the daily aging of overdue instalments, and highly visible “traffic light” indicators sort proposed activities by priority. This means that the maximum amount of time is spent dealing with delinquent accounts and not just compiling the list. Abacus is integrated with Skype, and the time and date of calls made are automatically recorded in the individual’s Loan Review File. History of actions taken is maintained in case of the need for litigation, and for reference in future loan applications.
Click here to request for Fern Software brochures!